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Privacy Information - Chartwell-Yorke Store

We have created this privacy statement in order to demonstrate our firm commitment to privacy, compliant with the 2018 EU GDPR legislation. The following discloses our information gathering and dissemination practices for this web site and apply to Chartwell-Yorke as a whole.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.

Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have overtly subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Our site uses an order form for visitors to request information, products, and services. We collect visitor's contact information and unique identifiers from such requests they make. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to register software products purchased for legal licensing purposes and to protect customers' upgrade rights. We may get in touch with customers to advise on the availability of future upgrades but users have the right to be forgotten and to be removed from our records, thereby receiving no future contact. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system. Customers and visitors have the right of access to information held about them and the right to be forgotten.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site. Card numbers are processed securely independently to the site by WorldPay.


This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.

Send an email to us by visiting the Contact Page.

Login and choose to Manage Subscriptions.


This site gives users the following options for changing, modifying or removing information previously provided.

Send an email to us by visiting the Contact Page.